Restaurant Management System (SaaS)

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HOW Restaurant Management System Works?

Restaurant management systems (RMS) are essentially software suites that tie together all the various aspects of running a restaurant into one neat package. These systems can be cloud-based, on-premise, or a hybrid of the two.

Here’s a breakdown of how a restaurant management system works:

  • Core Functions: At the heart of an RMS is typically a point-of-sale (POS) system. This is what allows waitstaff to take orders, process payments, and print receipts. But an RMS goes beyond just processing transactions. It can also handle:

    • Inventory Management: The RMS keeps track of all your ingredients, from stock levels to usage rates. This helps you prevent spoilage and ensure you have enough supplies on hand.
    • Menu Management: You can easily create and update your menus with the RMS, including descriptions, pricing, and images.
    • Customer Relationship Management (CRM): The system can track customer information and preferences, allowing you to offer targeted promotions and loyalty programs.
    • Employee Management: Schedule shifts, track payroll, and manage employee communications all within the RMS.
    • Reporting & Analytics: Generate reports on everything from sales figures to labor costs to identify trends and make data-driven decisions.
  • Benefits: There are many advantages to using a restaurant management system. Here are a few:

    • Increased Efficiency: By automating tasks and streamlining operations, an RMS can save you time and money.
    • Improved Customer Service: With all the information they need at their fingertips, waitstaff can provide faster and more attentive service.
    • Better Decision-Making: The data and reports generated by the RMS can help you make informed choices about your menu, staffing, and marketing strategies.
    • Reduced Costs: RMS can help you control inventory costs, optimize labor scheduling, and identify areas for waste reduction.

Why choose Restaurant Management System

There are several compelling reasons to choose a restaurant management system (RMS) for your establishment. Here’s a breakdown of the key benefits:

  • Efficiency Boost: RMS automates many time-consuming tasks, freeing you and your staff to focus on what matters most – running a great restaurant and providing exceptional customer service. Imagine no more manual inventory tracking or struggling with spreadsheets – the RMS takes care of it.

  • Cost Savings: While there’s an initial investment, an RMS can significantly reduce your expenses in the long run. Through better inventory management, you’ll minimize waste and ensure you’re ordering the right amount of supplies. Additionally, optimized labor scheduling based on data can help you keep payroll costs under control.

  • Happy Customers, Happy Business: An RMS can significantly improve customer experience. With features like table management and reservation systems, wait times are reduced, and service becomes smoother. Additionally, some RMS allow for loyalty programs and targeted promotions, keeping your customers engaged and coming back for more.

  • Informed Decisions: Running a restaurant is all about making smart choices. An RMS provides valuable data and reports on everything from sales figures to customer preferences. This data empowers you to make informed decisions about your menu, staffing levels, marketing strategies, and more.

  • Competitive Edge: In today’s competitive restaurant industry, having an edge is crucial. An RMS equips you with the tools to streamline operations, improve efficiency, and deliver exceptional service, giving you a significant advantage over competitors who are still relying on manual processes.

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Restaurant management systems (RMS) come packed with a variety of features to smoothen all aspects of running your restaurant. Here’s a breakdown of some key functionalities to look for:

Core Functions:

  • Point-of-Sale (POS) System: This is the backbone of the RMS, allowing waitstaff to take orders, process payments (including various options like credit cards, mobile wallets, etc.) and print receipts.

Inventory Management:

  • Stock Tracking: Monitor ingredient levels, from meat and produce to bar supplies, to prevent spoilage and ensure you’re never caught short.
  • Usage Rates: Gain insights into how quickly ingredients are being used, helping you optimize ordering and minimize waste.
  • Cost Management: Track food costs and recipe pricing to ensure profitability.

Menu Management:

  • Menu Creation & Editing: Easily build and update your menus with descriptions, pricing, and enticing visuals.
  • Recipe Management: Standardize recipes to ensure consistent quality across dishes.

Customer Relationship Management (CRM):

  • Customer Profiles: Store customer information, preferences, and order history to personalize their experience.
  • Loyalty Programs: Implement loyalty programs to reward repeat customers and incentivize future visits.
  • Targeted Promotions: Create targeted promotions and marketing campaigns based on customer data.

Employee Management:

  • Scheduling: Effortlessly create and manage employee schedules, considering availability and skillsets.
  • Payroll: Track employee hours and simplify payroll processing.
  • Communication: Facilitate communication among staff through internal messaging features.

Reporting & Analytics:

  • Sales Reports: Generate detailed reports on sales figures, including popular items, peak hours, and revenue trends.
  • Labor Cost Analysis: Analyze labor costs to optimize staffing levels and scheduling.
  • Customer Insights: Gain valuable insights into customer behavior and preferences to tailor your offerings.
  • Table Management: Efficiently seat customers and manage wait times.
  • Reservation System: Allow customers to easily book reservations online or through the phone.
  • Inventory Control Integrations: Integrate with suppliers for automated ordering and stock management.
  • Accounting Integrations: Simplify accounting tasks by connecting your RMS to your accounting software.


Q.What is a restaurant management system (RMS)?

  • An RMS is a software suite that combines various restaurant operations into one system.

Q.What are the core functions of an RMS?

  • Point-of-Sale (POS): Process orders, payments, and receipts.
  • Inventory Management: Track ingredients, stock levels, and usage.
  • Menu Management: Create, update, and manage menus with descriptions and pricing.

Q.What are the benefits of using an RMS?

  • Increased Efficiency: Automate tasks and streamline operations.
  • Improved Customer Service: Faster and more attentive service.
  • Better Decision-Making: Make informed choices based on data and reports.
  • Reduced Costs: Control inventory, optimize labor scheduling, and minimize waste.

Q.Why choose an RMS for my restaurant?

  • Boosts efficiency by automating tasks.
  • Saves money through better inventory management and labor scheduling.
  • Improves customer experience with features like table management and loyalty programs.
  • Provides data and reports for informed decision-making.
  • Gives you a competitive edge with streamlined operations and exceptional service.
Regular  Price            Rs 80000/-
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  • Future updates
  • 6 months support from Netneu Team

Price is in Indian Rupees and excludes tax and handling fees

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Last Update
2 March 2024
14 April 2018

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